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  • Frequently Asked Questions

    Q1: Is this 25.6V LiFePO4 battery compatible with my pallet jack or electric forklift?

    A: Yes. Our 25.6V lithium battery packs are designed as drop-in replacements for standard lead-acid batteries used in electric pallet jacks, walkie stackers, and light-duty forklifts. We can customize the steel enclosure size, weight, and connector type to ensure a 100% direct fit for your equipment.

    Q2: What is the continuous and peak discharge current of this battery?

    A: The battery supports a 100A continuous discharge current for normal driving and lifting, with a 300A peak discharge current (up to 10 seconds) to easily handle initial acceleration and heavy hydraulic lifting surges.

    Q3: Can this 25.6V battery handle opportunity charging during worker breaks?

    A: Absolutely. Unlike lead-acid batteries, our LiFePO4 technology supports fast and opportunity charging without damaging cell life or memory effect. Operators can quickly recharge the battery during lunch breaks or shift changes to achieve continuous multi-shift operations.

    Q4: Does the battery pack include a Battery Management System (BMS)?

    A: Yes, every pack is built with an industrial-grade Smart BMS featuring CAN bus / RS485 communication. It provides comprehensive protection against over-charging, over-discharging, over-current, short circuits, and extreme temperatures, while displaying real-time battery status on the integrated screen.

    Q5: What is the warranty and expected service lifespan?

    A: We offer a 5-year warranty. Built with premium-grade A cells, this battery provides over 3,500 to 4,000 deep charge-discharge cycles (at 80% DoD), lasting up to 3 to 5 times longer than traditional lead-acid batteries.

  • What is your payment and delivery items & time?

    1. Payment items: By T/T , 30% for deposit, and balance all before shipment. For small amount, we also accept payment via Western Union or Alibaba .
    2. Delivery Items: we can ship the chargers by sea, by air, by UPS, DHL, TNT, FEDEX and some special transportation lines.
    3. Delivery time: Generally, it will take 15 days after receiving your advanced payment.
  • What's the terms of payment.

    TT, 30% depot, balance after finished products pictures before shipment. Or Irrevocable LC at sight.
  • What's the guarantee time?

    Five years
  • What's the communication protocol?

    CAN ,RS485 or custom.
  • Are you factory?

    Yes,we are professional battery charger factory in Bengbu,Anhui,China.
  • Can we get a sample?

    Yes, one sample is available ,we will send by DHL,UPS,FEDEX.

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  Phone : +86-18955237611
  Email : henry@qhlithiumbattery.com
  Add : No.777 Longxiang Road, Longzihu District, Bengbu City,Anhui Province.
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